Cadebill base system is a convergent billing solution for Telephone companies, wireless companies, cable companies, ISPs, local telephone companies. Cadebill is also an ideal solution for resellers of these products and Corporations.

Cadebill’s open and rule-based architecture provide a wide flexibility to setup the system for a variety of operating environments and for variety of telephony products and other products that require usage based and persistent billing such as telephone, local phone usage, cellular, pager, cable, ISP, energy. Unlike the other competing products which is tailored to meet specific telephony products which require customization by the vendor for every new telephony product in the rapidly changing environment, Cadebill provides a user level control to rapidly setup and change the products, rates, pricing and billing.

For a telephone or utilities company or a reseller, Cadebill base system provide functionalities of Customer billing and customer care, Customer account management, Vendor management, Vendor Auditing, Call rating and Call Detail Record (CDR) processing for telephony products, product rating and product pricing for non-telephony products, telephone company’s reseller or agent management, agent accounting and commission management.

For Corporations, Cadebill base system provide call accounting system to track the usage of telephone for every department and every user, audit the vendor who provide the network service for every call and tally the vendor bill with actual usage.

Scheduler: Scheduler provides an ability to automatically execute a job at a pre-set schedule. Some examples of the scheduler usefulness are:

• ftp CDR files from a location, load and process the CDR automatically and send the result of this job to an operator by email.
• Make a scheduled charge for a customer at preset intervals, such as a monthly fee.
• Schedule automatic generation of invoices. 
• Reports call traffic analysis on a daily basis.

       However, Scheduler only provides an ability to schedule jobs with minimal custom programming, but no job is built-in within Cadebill. Scheduler uses Cadebill API to execute the scheduled jobs at regular intervals.
      Cadebill API: (Application Programmatic Interface) provides open function calls that let you to write your own Visual Basic, C programs to call directly the core functions of the Cadebill. Examples of such functions are loading CDR data, Processing CDR data. 

Traffic Analyzer is particularly useful to the operators who have their own Telephone Switch and the nature of traffic is predominantly to other resellers. Following reports will not only will give you insight of the quality of the calls your vendors provide to you or you provide to your customers, but also understand the traffic pattern on a daily basis and hence be able to adjust to your marketing strategies quickly. 

• PGAD – Post Gateway Access Delay
• ASR (Answer Seizure Ratio), ASR by Country 
• Traffic by Customers
• Traffic by Vendors
• Traffic by Customer Trunk
• Traffic by Vendor Trunk 
• Customer Global Traffic 
• Customer Domestic Traffic 
• Vendor Global Traffic 
• Vendor Domestic Traffic 
• Network Traffic Chart 

US sales tax and regulatory fees are so complex that every country, city, state and fed has their own taxes and these taxes vary constantly. Cadebill in collaboration with a sales tax data provider has built US tax compliant routines that all telephony services to US customers are taxed in compliance with local tax laws.

For non-US users of Cadebill, a Cadebill native tax module is available that helps in setting up user definable tax rates.

Least cost call routing management , analysis and reporting

This module is useful only to the switching facility based operators. This module produces a report with least call routing method for a specific destination (such as a country and city), based on vendor average cost and availability of circuits.
A custom module also reads in the current switch configuration and outputs suggested least cost route definitions to a file in the format required by switch. (CLICK HERE FOR MORE INFORMATION)

Cadebill not only calculates customer price for a call, but also calculates vendor cost for each call. Cadebill provides an extensive rule based methods, by which vendor carrier contracts can be input into the system as data and rules. A vendor audit report can be generated that details the destination, duration, call count, cost per minute broken by date/time etc, which can be used to cross refer or dispute the vendor bills.

Vendor Management also include vendor financial accounting management such as products and services provided by vendor, vendor payables, payments to vendor etc. 

Independent Agent Management

This module helps to calculate, track pay sales commissions to independent sales agents or employees based on customer usage. 

Smart Rater 

This module helps to change or add rates for customer international destination based average cost from the one or more vendors. This module compares the current average customer price with vendor average costs and reports the % difference between cost and price. In addition, a statistic of customer #minutes of usage is also reported, which helps a sales person to appropriately adjust the rates based on cost, usage by customer and profitability of a specific destination. 

US Tax compliance

This module helps to calculate the US sales and use tax for all geographic regions in compliance with local sales tax laws. Some vendors provide compliant sales tax data on a subscription basis. Cadebill in collaboration with one such vendor, DPCC (http://www.salestax.com), use their sales tax data and calculates sales and use taxes in compliance with local regulations. 

Web-Cadebill

Web-Cadebill provides a web interface to the customers with a secure private login and password. Customers can self service their accounts, and will have the ability to lookup rates, invoices, account ledger, balances, payments and variety of statistics reports on their usage. Customers can also make CSR requests including adding new lines, products over the web.

e-Cadebill 

This module facilitates electronic commerce and transactions. Using this module, a customer invoices can be automatically charged to their credit card or debited from their bank account. The integration of this module within Cadebill provides automatic debit of customer bank account on generating invoice or on the due date. Customer payments and balances are automatically adjusted on successfully charging a customer account. This module is very useful to timely cash flow; reduce bad debt and decrease payment processing overhead. 

Additional modules and merchant account setup is required to use this module. Call for further details. 

Security Management 

An extensive method is available to define security roles and assign one or many roles to one or more users. Several privileges can be setup such as, data level privileges (insert, delete and update of data) as well as functional (screen) level privileges, which helps to provide tight security and confidentiality to the Cadebill system for all users across the entire enterprise. 

Work Flow - Provisioning system 

This module uses advanced user definable work flow concepts to add, modify or remove customer telephone, cable and utility lines, products and services. Workflow modeling tool will help to define tasks, users, workflow, and rules for moving the task from one state to another. Variable format files upload and download mechanism helps interact with other carrier provisioning system. Communicating through XML syntax is also available, which helps to interact with other carrier, customer, and vendor databases automatically in a secured manner. This module is tightly integrated with all Cadebill modules that facilitates quick turnaround to setup a customer, enabling superior customer service. 

Work Flow - Trouble ticketing system

This module initiates trouble tickets and schedules work for various technicians. With advanced user definable work flow concepts, this module is a excellent tool to quickly, efficiently resolve customer problems and make each technician accountable for their part.

Inventory Management 

The inventory management component tracks and monitors inventory levels, handles transfers, adjustments, and modifications to inventory, allows for end of the month (or defined cycle) processing of physical inventory, manages telephone inventory, and offers a wide variety of reporting options on inventory. 

The inventory system creates purchase orders and receives materials, accounts for all adjustments movement of inventory between retail locations. All adjustments to inventory are made in real time and are reflected throughout Cadebill. At the end of an inventory maintenance cycle, carriers can verify their physical inventory with the information contained in Cadebill. 

In addition to managing physical inventory, Cadebill also manages telephone number inventory for the carrier. The telephone inventory can handle the following in different telecom segments. 

			Telecom Segment Application Wireless To manage both Mobile Identification Numbers (MIN) and Mobile Directory Numbers (MDN). This enables the support of wireless number portability and number pooling. CLEC To manage Local Telephone numbers Calling Card Provider To manage calling card pins ISP To manage IP Addresses

Cadebill strength is ability to calculate both revenue and cost of revenue on a very detailed level. An illustration is Cadebill can calculate profit on each call. Cadebill Financial management module performs several of the following functions.

• Profit/loss at a customer/vendor level, with further drill down capability on each product/service, over a date range, call destinations etc. 
• Customer balance summary and customer aging.
• Customer/vendor exposure.
• Customer/vendor bilateral relationship management.
• Profit of an entire operation.


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