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Cadebill > Solutions > Interconnect
Cadebill offers a comprehensive suite of solutions for managing interconnect operations
of all sizes. The solutions and its powerful features are listed below:
Carrier Billing
- Catalog Management: Products, services and packages of an operation
are defined and modified as and when necessary.
- Rate Management and Rating Engine: Easy setup for user definable
rating structures, methods and parameters for calculation of recurring charges,
usage based charges, ad-hoc charges, material and service charges.
- Customer Management: Storing and managing the core information
needed for billing the customer accurately, including customer addresses, products
and services offered, rates, discounts, promotions, contracts, taxes, billing cycles
and other customer preferences.
- CDR, UDR, IPDR, and Event Processing: Rate all calls, usages
and events from any switch or a data source, with a programmable set up of templates.
Cadebill can process very large volume of calls from multiple switches on a near
real time.
- Call rating based on bilateral commitments, swaps, reciprocal
arrangements, volume discounts and any other agreements.
- Rating the calls based on customer time zones and the currencies.
- Destinations and digit management.
- Billing based on US LATA, geographic locations, carrier codes:
Multiple rating methods are available where rating is not based the dialed digits,
but by the geographic locations or the carrier completed the call.
- Unified billing:In addition to the calls, carriers may have fixed
recurring costs and onetime costs. Reconciliation of bilateral arrangements, volume
discounts and other discounts may have to be done on historical basis. Cadebill
provides a unified billing of all the items in single bill.
- Multiple invoice cycles and invoice formats: Customers can be
billed on any cycle and invoices can be sent out in any format as desired by the
customer. Cadebill provides building multiple invoice formats and setting a format
to a customer.
- Customer Financial Accounting: The core of a billing system is
to provide a customer ledger listing all transactions in a historical basis. Customers
are debited when the invoices are posted. Payments from customer thorough bank accounts,
credit card, direct payments are entered into the system and customers are credited.
- Multi provider billing: When an end customer is served through
a multiple carriers, a service to a customer can be billed for every provider involved.
Vendor Management and Auditing
In a interconnect operation, cost management is of paramount importance for the
survival of an operation. Constant monitoring of cost and the profitability is a
requirement. The cost of the calls may be simply straight forward calculation or
mired in complex reciprocal arrangements. Cadebill calculates the underlying cost
of a call with the setup of vendors, contracts, destinations, digits and rates on
a historical basis. Cost of the call is calculated along with the price of the call.
The profitability is then used as a barometer for routing the call.
Vendor auditing and reconciliation provides a method to accurately calculate the
bill amount due to vendor grouped by destinations for every rate change period.
The actual vendor bills can be input into the system and the discrepancies between
vendor bills and audited cost can be disputed destination by destination. The amounts
as resolved may then be applied and closed out.
Carrier buying and selling
Breakout Management
In interconnect environment, breakout management and the digits that make up a breakout
is a complex in nature. A country may be sold in multiple ways, depending on customer
size and preference. Cadebill manages multiple ways of breaking out a country
with “country sets” and “sell cases” and provide a unique method or pricing a customer
based on the sell case. A sell case is the actual composition of the digits that
makes up a breakout.
Smart Rater
In interconnect operations, providing rate changes to a customer for every destination
on a daily basis based is a daily large volume complex task. Cadebill provides all
the tools to manage this complexity. Cadebill provides the intelligence and tools
to view customer traffic, destinations and digits, customer traffic pattern, customer
revenue and profit by destination, lookup vendors in routing, vendor digits and
rates – and come up with optimal suggested pricing. Suggested pricing is based on
you company policies and rules as how much margin is expected on a destination.
All of the rate and digit changes are then synchronized with customer rating tables
and customers are notified with the email and/or fax with all the changes automatically.
Multiple rate and digit notifications are available in any format with setup of
templates. A customer is notified with appropriate format as defined in the chosen
template.
Least Cost Routing (LCR)
In interconnecting with other carriers for call termination, routing the calls to
the vendors with low rates and good quality is a core necessity. Cadebill provides
optimized call routing solution with two different solutions: Cadebill Pre-determined
routing solution and Real time routing solution.
Cadebill Pre-determined routing solution provide near real time
routing for TDM and VoIP networks with complex calculation involving several routing
methods: Least cost routing, Digit level routing, Quality based routing, Profitability
based routing, No loss routing, capacity based routing, multiple switch routing,
and combination of any these methods. Cadebill has sound algorithms to provide in
depth routing to balance on cost, quality, revenue and profitability.
The calculated routing results are then automatically uploaded to the appropriate
switch in your network, using switch specific interfaces.
Multiple routing methods can be setup with routing templates. A template may be
setup for each switch, product quality, a customer or combination thereof.
Read more...
Cadebill Real time routing solution provides real time routing
for VoIP networks. The real time routing provides a complete control on each call
level, at the time of the call.
Read more...
Service Quality and Quantity Management
Consistent top service quality differentiates the leader from the crowd. Constant
monitoring of the quality and the volume quantity indicates underlying pulse of
the service provided, customer satisfaction and company health. Continuous monitoring
of qualities and quantities of all services and taking a proactive approach in resolving
any issues is secret of any successful business. Cadebill Service analysis module
continuously monitors the quality and quantity, performs analytical processing (OLAP)
and provides the Business Intelligence (BI) to compute the Service Level Agreements
(SLA) provided to the customer and received from the vendors. Several qualities
that are calculated as part of CDR processing includes ASR, ABR, ALOC, PDD, Jitter,
Latency etc.
Cadebill provides integration with third party call testing equipments to provide
automated testing for the quality of the calls. The quality is used as an input
for routing decisions.
Financial analysis
Analyzing the revenue, cost of the revenue, profitability, and performance by products,
company divisions, line of business and other dimensions on daily basis or on a
historical basis is an important aspect in managing a telecom business. Cadebill
financial analysis module provides the Business Intelligence (BI) into the fiscal
condition of every segment of the telecom business. In interconnect environment,
financial exposure between partners is key measure for risk mitigation. Cadebill
continuously evaluates the financial exposure with the partners.
Ticketing, Task management
A telecom operation has several back office processes, tasks. Different teams and
systems have to work together in a collaborative manner to accomplish series of
tasks. This may be customer trouble tickets, manual provisioning, working with external
vendors and partners. Cadebill eTask module provides a process oriented workflow
to manage every task to a full completion. eTask is a comprehensive software platform
to create and manage tasks, workflow processes, forms and fields, and for integration
with other systems.
Scheduler
Cadebill Scheduler is a back office job scheduler and job executor. With this module,
a variety of recurring automated programmatic actions are continuously executed
round the clock with no supervision. Scheduler is also monitoring tool and generates
alarms and notifications on the various sub sections of the entire system.
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